How does Samsung warranty work?

How does Samsung warranty work?

Warranty period is 1 year following the purchase to cover parts and labor. Any parts that are found to be defective will be replaced or repaired during the warranty period. Samsung will repair or replace parts that are found to be defective in the warranty period, whether due to workmanship or defective materials.

What can I do if my warranty is not honored in India?

The consumers can contact the seller if the product is in warranty period and there is no negligence on the part of consumer. If the seller agrees to replace or fix the product then it is the easiest way in which the problem could be solved. Filing case under Consumer Protection Act, 2019 is another way.

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How do I claim my Samsung warranty?

Over the phone, you can file a Claim for Samsung Warranty. Samsung can be reached at 1-800-SAMSUNG for assistance with a warranty claim (1-800-726-7864).

Do Samsung phones come with warranty?

All Samsung mobile devices come with a manufacturer warranty, which lasts for 12 months. If the warranty covers your cell phone issue, Samsung will repair or replace your device at no charge.

What is not covered by Samsung warranty?

This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, or modification of any part of Product, including antenna, or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) …

How do I complain about Samsung?

Samsung (UK) complaints contacts

  1. Visit Customer Services.
  2. Call Customer Services on 0330 726 7864.
  3. Call Customer Services on Customer Services (alternative) or 0330 726 1010.
  4. Email Customer Support on [email protected].
  5. Email Sang Ho Jo (CEO) on [email protected].
  6. Tweet Samsung (UK) Customer Services.
  7. Tweet Samsung (UK)

Can we claim warranty without warranty card?

“The onus of maintaining records will be on the manufacturer. A consumer can claim benefits under the warranty clause even if he does not have an invoice of the purchase,” Consumer Affairs Minister Ram Vilas Paswan said here.

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What is Samsung limited warranty?

warrants to the original purchaser (“Purchaser”) that SAMSUNG’s Phones and accessories (“Products”) are free from. defects in material and workmanship under normal use and service for the period commencing upon the date of. purchase and continuing for the following specified period of time after that date: Phone.

How long is the warranty for Samsung phone?

12 months
The Warranty Period All Samsung cell phone devices are covered by a manufacturer’s warranty that is valid for a period of 12 months. In terms of cell phone Samsung accessories, the battery warranty ends after 12 months, while the warranty coverage for the charger and headset expires after six months, respectively.

What are the warranty obligations of Samsung?

SAMSUNG’s obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of the product itself. 3. Warranty repairs must be carried out by a SAMSUNG Authorized Service Centre. Warranty cover will be void, even is a repair has been attempted by any unauthorized service centre.

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Is the warranty valid for Samsung products in the Philippines?

This warranty is valid only in respect of Samsung products purchased locally and through Samsung Authorized reseller in the Philippines with supporting documents (i.e. proof of purchase, warranty card). Otherwise the warranty is considered invalid. 1.

What is a Samsung consumer product?

For the purpose of this Warranty, a “Samsung consumer product” is a hardware product which: •was manufactured by or on behalf of Samsung; and but does not include any hardware or software which is packaged or sold with a Samsung consumer product unless that is itself a Samsung consumer product.

What is the commencement date for the warranty on Samsung products?

The period during which this Warranty is in effect will depend upon the Samsung consumer product to which it relates. In all cases the commencement date for the period is the actual day of purchase, as reflected on the Authorised Reseller’s or Distributor’s invoice / receipt provided to you.