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Can you be sued for product review?
However, if the bad review is a customer’s honest opinion of their experience and tell the truth, it should be noted that there is no legal action that you will be able to take against them.
Can you sue someone for a slanderous review?
If a customer posts a review that is factually inaccurate or contains accusations about your business that are untrue, you may have grounds to sue the online reviewer for defamation.
Can you sue someone for a false review?
For the most part, reviews are covered under the First Amendment, which protects free speech. If a customer posts a review that is factually inaccurate or contains accusations about your business that are untrue, you may have grounds to sue the online reviewer for defamation.
Can a business Sue you for a bad review?
Can a business sue you for a bad review? Yes, you can. Especially if you can’t back it up with facts. The best thing to do when writing an online review is to put forward a factual assertion and be as detailed as you possibly can. Ensure that you also provide proof to back up your claims.
Is it illegal for companies to ban customers from posting negative reviews?
To back this up, Congress passed a law in 2016 called the Consumer Review Fairness Act, which made it illegal for companies to add terms to their contracts that banned customers from posting negative reviews—or fined them if they do. These terms were becoming increasingly common at the time.
Can you get sued for posting negative online reviews?
Last year, a New York woman was sued by her doctor for $1 million for posting negative online reviews. A man in Kansas was sued over a three-star Trip Advisor review of a theme park, and a South Carolina woman was sued by a restaurant she claimed refused to honor a coupon.
Should you take exception to negative reviews of your business?
With so many consumers posting online reviews of businesses, it’s not surprising that some business-owners might take exception to the occasional negative review, says Carl Settlemeyer, an attorney in the Federal Trade Commission’s bureau of consumer protection.