Table of Contents
How do I block a supplier on Alibaba?
Log in your account, go to Contacts, find the supplier to block and click ‘Add to Blocklist’.
How do I report infringement on Alibaba?
- Step 1: Gather documentation. It can be alarming and frustrating to find a fake product on Alibaba.
- Step 2: Register with Alibaba’s IP Protection Platform.
- Step 3: Register the IPR with the Protection Platform.
- Step 4: Submit a complaint.
How do I start a dispute on Alibaba?
Choose the problem order in the orders’ list and press the “Open Dispute” button. It’s displayed in My Orders section as soon as the order is sent by the seller (you can check it in the “Logistics information”.
Does Alibaba have fake sellers?
Bad suppliers and sellers exist on every platform, and they are known to be present on Alibaba. To minimize the chances of getting scammed or choosing an unreliable supplier, reach out to more than one supplier to verify them.
How do I report a supplier to Alibaba?
- Sign into the Complaint Center with your Alibaba account；
- Choose the Other Trade Dispute type and click Report;
- Click Complaint and you will find the filling template.
- Fill out the complaint detail form and click Submit.
How do I resolve disputes on Alibaba?
If you sign in with Alibaba.com APP, please follow below steps:
- Go to My Alibaba-Manage order, click the order to order detail page.
- On the order detail page, click Apply for refund to open dispute.
- Fill the dispute form then click “Submit”.
- After submitting the dispute, please wait for your supplier’s response.
Is it legal to sell branded products on Alibaba?
If something is on Alibaba as a branded item, it is likely that it belongs to a national brand. Selling it would be illegal, as you would not be an authorized seller. Alibaba works to pinpoint “middlemen” who are masquerading themselves as manufacturers.
Where does Alibaba source its suppliers from?
The Alibaba website originated in China so majority of the suppliers and manufacturers active on their marketplace are from China, however there are suppliers and manufacturers from other parts of the world. Alibaba is where businesses go to source manufactured products,…
How do I start a business with Alibaba?
To get started, you need to choose a product to buy from Alibaba. Ask yourself if there is a demand for the product, if consumers need it, what the competition level is, and if you stand to make a profit after you invest in its production.
What are the benefits of using Alibaba?
One of the best qualities of using the Alibaba website is that anyone, with or without their own business, can browse through their database of suppliers, manufacturers, and products.