Table of Contents
Are scratches covered under AppleCare?
Unless the issue is due to a manufacturing defect, cosmetic damage – including scratches – is not covered under either Apple’s Limited Warranty or AppleCare+. Apple does not offer a screen repair or screen replacement service for Apple Watch and Apple Watch is not user-serviceable.
Does Apple Care cover body damage?
Our warranty is in addition to rights provided by consumer law. Our warranty doesn’t cover damage caused by accidents or unauthorized modifications.
What kind of accidental damage does AppleCare cover?
Hardware coverage Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.
Does Apple Care Plus cover screen scratch?
Answer: A: Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.
Will Apple replace my screen for scratches?
AppleCare+ means you’ll get a discount on accidental damage. Apple don’t have a warranty that gives free repairs for damage done by the user. A screen replacement for an iPhone XR with AppleCare+ is $29, and if the scratches are on the back glass a replacement is $99.
Will AppleCare cover dents?
The dent is what they’ll call accidental damage and will not be covered by the warranty. If you purchased apple care plus with your iPad then you can get a replacement for a $49 service fee. No. Accidental damage is not a manufacturers defect and is not covered under the standard one year warranty.
What is not covered under Apple Care?
AppleCare+ does not cover You for loss or theft of Your device, or for failure due to defects in Your device, although such failures will be covered separately either by Your rights under consumer law or the Apple Limited Warranty, or by Apple itself during the same period as the AppleCare+ Coverage Period even if You …
How does Apple determine accidental damage?
Generally any outward signs of damage or breakage would be classified as accidental damage. If no visible signs of breakage exist on the headphones, cable or anything else on their exterior, it would likely be fair game for manufacturing defect.
Does AppleCare cover small cracks?
A single, hairline crack is covered under AppleCare or Apple Limited Warranty and is not considered an incident. There is no cost. AppleCare for Macs does not cover physical damage at all. A cracked screen will not be covered.