Can you exchange a car at CarMax?

30-Day Money-Back Guarantee where customers can return the car for any reason for a full refund if the vehicle has not been driven more than 1,500 miles. Free appraisal offers good for seven days – we’ll buy your car even if you don’t buy ours® Extensive social distancing and sanitation measures at all CarMax locations …

Does CarMax have a 30 day return policy?

We give you 30 days (up to 1500 miles) to decide if your car is the perfect fit for your life. If not, bring it back for a full refund.

Can you return a car you purchased?

If you’ve purchased a new or used car and you’re having second thoughts about it, in most cases, you won’t be able to return the car. The dealer who sold you the car is usually not legally obligated to take the car back and issue you a refund or exchange after you’ve signed the sales contract.

Does CarMax buy cars at a fair price?

A CarMax offer can help you gauge your car’s worth or serve as a backup if other plans to sell or trade fall through. Selling your vehicle to CarMax, the national used car retailer, can be quick, easy and should get you a fair trade-in price.

How do I file a complaint against CarMax?

Call Carmax’s customer service phone number 1-800-519-1511 and have them troubleshoot your problem.

How long does it take to sell my car at CarMax?

You may sell your car at any CarMax location with the same written offer for seven days. If your appraisal was completed more than seven days ago, we will re-appraise your car and provide an updated offer. How do you determine my offer?

How long does it take to get a refund from CarMax?

I returned the car to CarMax within 24 hours of purchase but was told that “my check had been processed and it would take 7–14 days to process the refund.” THEN they had the audacity to argue that their mechanic didn’t agree that it was a flooded car.

Why does autocarmax have a contract with AUTO CHECK?

Carmax has a contract with Auto check because they tend to actually have more information then Carfax but sometimes it is different. We give all the information we know about the car to the customers. That’s why they have the opportunity to take the car to a mechanic or AAA or whatever they want to do during the five days to find out more.

Is it safe to buy a car from CarMax?

You don’t have to buy a car from Carmax to get the same offer. It’s a really good & safe place to buy and sell a car. Due to health problems I am about to give my notice, so I have no reason to lead anybody in the wrong direction.

https://www.youtube.com/watch?v=Fne00-hGswQ