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Can you get a full refund on AliExpress?
Returns & Refund Guarantee Returns & Refund is a guarantee provided by sellers for every product they sell on AliExpress.com. You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with seller.
What is a partial refund on AliExpress?
Partial or Full Refund without Returning the Goods The item that has not arrived is subject to a full refund. Partial refunds are provided for cases when the amount of your claims is less than the value of the goods.
How does refund work on AliExpress?
When the seller approves your refund, you can send the tracking number of the package to AliExpress, and you will get your refund automatically. If you want to return any product, you should make sure it’s undamaged, unwashed, and in the original packaging.
Where does AliExpress refund go?
A : When you see Refund Completed on the order detail page, this means that the refund has been completed by AliExpress. The refund is then handled by your bank, card issuer or clearing organization. They may require between 7 and 15 business days to fully complete your refund.
How do I request a refund from AliExpress?
How To Make a Refund Claim on Your AliExpress Account
- Log in to your AliExpress Account.
- Click on Orders and find the order you want to get a refund for.
- Hit Open Dispute.
- Fill in the information about the order.
- Add pictures/videos/messages to support your claim.
- Click on Submit.
How do you get free returns on AliExpress?
With AliExpress ‘Free Return’ service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free. If the seller offers Free Return, it will be clearly marked on the item details page as follows: 2.
How long do refunds take on AliExpress?
When Will You Get a Refund after You Cancelled the Order on AliExpress. Officially, the refund time is from one to three weeks from the date of closing the order. Usually, the refund is processed within 5-10 days. If you paid for the order via an electronic wallet, you will get your money faster.
How do I get a refund from AliExpress after a dispute?
After few days, If seller will accept your dispute then you’ll get refund OR if seller will reject your dispute then Aliexpress will enter into your dispute and Then they will check all the proof submitted by you then give you proper solution.
What are alialiexpress’s refund options?
AliExpress has two refund options. Partial or Full Refund without Returning the Goods The item that has not arrived is subject to a full refund. Partial refunds are provided for cases when the amount of your claims is less than the value of the goods.
What happens if a seller cancels an order on Aliexpress?
If the seller confirms the order’s cancellation within 24 hours, the transaction will close, and you will receive a full refund within 3-20 business days. However, if the seller cancels the order, the AliExpress administration may apply sanctions against the store. Such measures will negatively affect the store’s reputation.
What is AliExpress Buyer Protection?
Buyer protection is the guarantee you get from Aliexpress on all your purchases. Buyer protection basically gives you 2 guarantees: you get a refund if the items are not as described (broken, damaged or not as described in the product listing) You can check your buyer protection period in your order details.
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