How do I contact Amazon if I shipped a package to the wrong address?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

What do I do with an Amazon package that is not mine?

Amazon will send you a pre-paid label so that you can return the item, assuming you can get it to the shipping store. Amazon pays for the return, so make sure to use the return shipping label they provide.

How do I return a wrong package to Amazon?

Returning the Wrong Item to Amazon

1. Log in to your Amazon account.
2. Go to Your Orders.
3. Select Return or replace items next to the item you want to replace.
4. Choose a reason for the replacement in the Reason for return menu.
5. Use a return label provided to you to send the wrong item back.

How do I change the shipping address on my Amazon order?

To edit orders shipped by Amazon, select Change next to the details you want to modify (delivery shipping address, payment method, gift options, etc.). Changing your delivery address has never been easier… If you’ve ordered something from Amazon, you are able to change the delivery address before the order has been dispatched.

What happens if an Amazon package is delivered to the wrong address?

That goes for Amazon or any other retailer who ships goods, and includes any incorrect items mailed to your address, even if the package is correctly addressed to you. More likely than not, Amazon will tell you to keep the item if you reach out to customer service.

What happens if you don’t order something from Amazon?

According to the Federal Trade Commission, any merchandise mailed to you that you did not order may be legally kept as a free gift. That goes for Amazon or any other retailer who ships goods, and includes any incorrect items mailed to your address, even if the package is correctly addressed to you.

What to do when Amazon won’t deliver to a family member?

Send your relatives to the address the package was shipped to and ask nicely for the package. Amazon and the delivery company did what they were supposed to do, it’s not their fault/problem.