How do I report a fraudulent transaction on Paytm?

How do I report a fraudulent transaction on Paytm?

Go to “24*7 Help” section of Paytm App 2. Choose category “Report a fraud” 3. Select issue & sub-issue category 4. Click on “Message Us” to create a ticket Our specialists will investigate and get back in next 2 hrs.

Can Paytm transaction be traced?

Money View app now lets you track the PayTM wallet usage – spends, wallet recharge and money transfer. So, whether you have paid your grocery merchant, your favorite food joint or Uber, all the payments through the wallet can be tracked through the Money View app.

How can I contact Paytm admin team?

In case you need any further assistance, you can register your issue with us. We will try to solve your concern at the earliest….Paytm 24*7 Customer Helpline Numbers.

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Bank, Wallet & Payments 0120-4456-456
Travel and Hotels 0120-4880-880

How can I get my money back from Paytm?

Instant refund is a three-step process:

  1. Step 1: Check eligibility of a transaction for an instant refund. The instant refund should only be provided for payments made via Debit Card, Netbanking, and UPI.
  2. Step 2: Getting refund destination details for a customer.
  3. Step 3: Initiate a refund.

How can I send a complaint to Paytm?

You can call Paytm on their 24X7 helpline number: 0120-4456-456 to help resolve your queries. What is the UPI complaint number? You can reach out to the BHIM toll-free number 18001201740 or can call on the helpline number 022- 45414740 for any queries or complaints on your UPI transaction.

How can I talk to Paytm customer agent?

Level 1

  1. Go to paytm.com/care/ticket.
  2. Select the payments/Paytm wallet option.
  3. Select the particular wallet transaction regarding which you have the issue.
  4. You can also call their team of customer care representatives at their 24*7 helpline number – 0120 3888 3888.
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Where is the head office of Paytm?

Noida
About Paytm Group One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh.

How does Paytm deal with frauds?

We at Paytm, have built dedicated teams and systems to respond to these frauds and protect our customers 24×7. While we fight fraud through state-of-the art fraud prevention systems, we recognise the importance of customer awareness and education to avoid being a victim of fraud.

How to report a fraudulent transaction in a bank?

Apart from multiple channels like website, phone banking, SMS, e-mail, IVR, a dedicated toll-free helpline, reporting to the home branch, etc, for reporting fraudulent transactions, banks will have to provide the customer an option to reply to an SMS and email alerts.

How to file a police complaint against financial frauds?

Police complaint can be filed in any of the local police stations or the 22 cyber cells in the country. To know more, read the blog: Financial Fraud: What to do if you’re a Victim. This complaint is often required by many banks and merchants to issue refund or cancel the order.

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What to do in the case of a UPI fraud?

In the case of a UPI fraud, report it to the bank or e-wallet firm and get the wallet blocked to prevent further losses. You can even report the incident to the police or the cyber-crime cell. You should download only those apps which are authentic and verified by Google Play Store or Apple Store.