How do you manage product feature requests?

Your Top 7 Tips For Managing Feature Requests

1. Put everything in one place.
2. Create a system for receiving and managing feature requests.
3. Respond – personally, promptly and honestly.
4. Categorize and Prioritize the requests.
5. Discuss the requests with colleagues and other customers.
6. Stay in touch with customers.

What are feature requests?

Feature requests are a form of product feedback you may frequently encounter as a SaaS product manager. Feature requests can include anything from suggestions to modify and improve your UI to requests to integrate with other products your customers use, to asks for completely new functionality.

How do I make a feature request?

Writing feature requests and bug reports that get results

1. Briefly summarize the request. Ideally this should be no more than a few words.
2. Describe the current situation.
3. Describe the desired outcome.
4. Describe the benefits of the change.
5. Describe the negative effects of the change.

How do I create a feature request in Jira?

Create a place to store the requests From the Jira Administration menu select Projects and then click on Create Project. You’ll then be presented with a selection of the types of project you might want to use.

What happens when a customer sends you a feature request?

A feature request is an idea a customer sends your way to make you understand how he’s using your product, and what he expects from your product to offer him a better user experience. Feature requests are an essential communication channel between you, the product owner, and your end-users.

How do I handle a feature request in Jira?

From the Jira Administration menu, select Projects and then click on Create Project. Select the type of project, and give it a name –This will create a Board, which will be the place to view and manage all the feature requests.

How do we add client enhancements in Jira?

1 answer

1. Navigate to your project > Project Settings > Screens > Click in the create and edit screens related to the Enhancement issue type.
2. Add the field Epic link to the screens.
3. Back on Project Settings, Navigate to Issue Layout and make sure the Epic link is added/visible in the issue screen.

What software do you use to track feature requests?

Both Trello and Jira can be used for feature request tracking though, as we explore in Is there software to collect and organise feature requests?. This ‘do it yourself’ solution is only as good as your dedication and process.

How do I track feature requests with canny?

Connect your user accounts so you always know who is requesting a feature. We s We built Canny to help teams like yours track feature requests. Collecting feature requests with Canny is easy. We recommend exposing Canny to your end users so they can add their requests and vote on existing ones. Here’s our feature requests board as an example.

Is Trello better than Jira for feature requests?

Trello also has a free plan, but can feel a bit cumbersome, while Jira struggles to track voting (and can be quite complex as well). Both Trello and Jira can be used for feature request tracking though, as we explore in Is there software to collect and organise feature requests?.

What are the advantages of feature request management software?

The advantage of this type of software is: You can get customers to add feature requests themselves to an online feature request board – massively cutting down on the time you have to spend doing this