How do you respond when someone apologizes in an email?

Talking about the first one i.e. official purpose, you may respond something like below:

1. I understand your dilemma. No problem.
2. I appreciate your decision. Let bygones be bygones.
3. Don’t be sorry. It’s a wise way to learn through mistakes.
4. Don’t feel sorry. Make sure you don’t repeat it from your end.
5. No problem at all.

How do you respond when someone says they appreciate your apology?

This response often captures that you can see that the apology may have been difficult for the other person, and you want to show appreciation for their vulnerability and ownership of their role in the hurt. “I hear you.” This communicates that you literally heard the apology and are taking it in.

What should you not say in an email to apologize?

If you know how to apologize in a business email, you should never say something like: “I am sorry, if someone is offended.” It’s the same as saying: “Too bad if some of you do not understand me. And you yourselves are not angels, and therefore you are also to blame for what happened.

What do you do when your ex apologizes to you?

Accept the apology When you’re ready to accept someone’s apology, you can move forward with the relationship. It does not necessarily mean you have forgiven them or put the problem behind you. That step may take more time to unfold. By accepting the apology, you acknowledge that what the other person offered was sincere and with positive intent.

How do you respond to an “I’m Sorry”?

Like apologizing, responding to an “I’m sorry” takes maturity. When someone is apologizing to you, it’s important to give your full attention and try to really hear what the person is saying. It takes maturity and humility to own up to your mistakes and apologize. It also takes maturity and humility to accept an apology after you’ve been wronged.