How long does Ticketmaster take to process?

Orders can take up to 2 days to process. Please note that delivery times are based on which day the order is shipped rather than which day the order is placed.

How long do you have to cancel a Ticketmaster order?

If the event is cancelled, the ticket is refunded according to the promoter’s guidelines and within 60 days after the date of the event. The service charge is not refundable. In some cases, Ticketmaster’s Fan Guarantee will provide an opportunity to cancel/refund a purchase within 24 hours after the purchase.

How long does it take to get a refund from Ticketmaster for Cancelled show?

You don’t need to do anything if an event is canceled. You will get a full refund transferred to your account automatically. The funds will be transferred to your original payment method. You can expect to receive your refund within 30 days of the purchase.

What happens if a concert is rescheduled Ticketmaster?

If an event is rescheduled or moved, your tickets (including any upgrades or add-ons, such as parking) are still valid for the new date and no further action is required. In some instances, the Event Organizer may give you the option to request a refund, or the option to choose between a refund or a credit.

Does Ticketmaster send a confirmation email?

The Ticketmaster confirmation email is sent to the email you supplied during your booking, up to 72 hours after purchasing your tickets. If you haven’t received an email confirmation please check the email that you have registered with us is the correct email address.

How do I track my Ticketmaster order?

Tickets bought online at Ticketmaster.com will automatically appear in your account. Click “My Account” at the top right of any page on our site and sign in to view the tickets under “View All Orders.” You can confirm your purchase along with delivery status, seat locations, total charges, and more!

Why does Ticketmaster take so long to refund?

Given the exceptional number of events canceled or postponed as part of government measures against COVID-19 virus, the processing times for your refund request will be longer than usual – up to 6 weeks. COVID-19 also affects the delivery of the tickets returned by post to services.

What happens when a refund is issued to a Cancelled debit card?

Key Takeaways. If your debit card is canceled, your refund will deposit into your bank account. As long as your bank account is open, canceling your debit card should not affect how you receive your refund. If your bank account is closed, contact your bank to find out how else you can receive your refund.

Can I get a refund if my event is rescheduled?

Refunds for rescheduled events are up to the artist, team, venue, or promoter. If they allow it, you’ll get a refund. If you bought tickets online or over the phone, you won’t need to do a thing.

How long does confirmation email take from Ticketmaster?

Can I Cancel my Ticket order on Ticketmaster?

– Ticketmaster Can I cancel my order? A ticket purchase is binding, but as part of our Fan Guarantee it is possible to get a refund up to 72 hours after the order. This is only possible by filling out the Fan Guarantee form here. You can read more about the terms of purchase here.

How do I get a refund for my Ticketmaster Tickets?

When your event is eligible for a refund, you will receive a notification email which will include a link to your Ticketmaster account where you can complete your refund request. For canceled events, your refund will be processed automatically in as soon as 30 days.

How do I cancel a ticket transfer?

If the transfer has not been accepted by your recipient, you can cancel the transfer. Navigate to My Events and select the event to view your tickets. Tap Cancel Transfer. Confirm you want to cancel the transfer by selecting Yes. Your ticket is returned to your account. After canceling a transfer, you can re-transfer the ticket.

How do I get my Tickets back from a canceled event?

If you have sold your tickets for the canceled event through Ticketmaster.com, Ticketmaster.ca, or Livenation.com (i.e., you resold your tickets through one of those sites, and you’ve been paid for them), your credit card on file will be charged to refund the buyer of your tickets and if successful, the tickets will be placed back on your account.