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How much does Apple charge for technical support?
As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting. There will, however, be an option for users to request an exception on the fee. Up until the official launch of the paid online chat, AppleCare employees have been instructed to grant exceptions on all cases.
Does talking to Apple Support cost money?
Currently, customers can use Apple Support’s online chat feature at no cost to receive technical support on out-of-warranty products that are not covered by AppleCare, but the new rules would bring chat support under the same umbrella as Apple’s phone support, which does carry fees for products with expired warranty …
Does Apple have live chat?
Get support anywhere Use the Apple Support app to find answers about your products, talk to an expert, or make a repair reservation.
How do I talk to Apple tech support?
Contact Apple Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
Does Apple have a 24 hour helpline?
Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
Does Apple have 24 hour tech support?
How to talk to Apple support directly?
That’s why we’ve decided to outline three ways you can chat directly with Apple Support. Each method takes a little bit of time to get started, but the end result is the same. Whether over the phone, through internet chat, or face-to-face — these methods will get you talking to Apple Support. 1. Use the Apple Support Website
What is the Apple support app?
The Apple Support app provides an almost identical service to that offered from the Apple Support website. The key difference being that it’s a smoother experience for iOS users. This is particularly useful if your Mac isn’t working!
Where can I get help with iTunes billing and support?
App Store, iTunes Store, and Apple Books billing and help. Contact Apple Support. Apple Cash and person to person payments. 1-877-233-8552. Canada (English) 1-800-263-3394. Canada (French) 1-800-263-3394.
How do I contact Apple customer service directly?
Use the Apple Support Website The simplest route to chat directly with Apple Support is to visit getsupport.apple.com. This intuitive website asks a series of questions to discover the nature of your problem before suggesting an appropriate service solution for you. Answering the questions should take no more than a couple of minutes.