What do you find most challenging about being in a customer support position?

12 Biggest Customer Service Challenges and How To Solve Them

1. Not having an answer to the customer’s queries.
2. Transferring calls to another department.
3. Failing to understand what customers want.
4. Dealing with angry customers.
5. Exceeding customers’ expectations.
6. Serving multiple customers.
7. An outage or other crisis occurs.

What are the top five careers that are declining in employment?

The following 15 occupations will experience the biggest decline over the next seven years, losing more than a fifth of all their workers:

1. Locomotive firers.
2. Respiratory therapy technicians.
3. Parking enforcement workers.
4. Word processors and typists.
5. Watch repairers.
6. Motor vehicle electronic-equipment installers and repairers.

What is the hardest challenge working in customer service?

How to Handle the 7 Toughest Customer Support Challenges

• Your Customer is Angry.
• There’s an Outage or Other Crisis.
• A Customer Requests a Discount You Can’t Give.
• A Customer Requests a Feature You Won’t Build.
• A Customer Asks a Question You Can’t Answer.
• You’re Overwhelmed by a Backlog of Tickets.
• You Have to Fire a Customer.

Why do people look down on certain jobs?

Somewhere along the line people decided that certain jobs are less important than other jobs. That people should be proud of certain jobs, and embarrassed by others. The types of jobs that are looked down on are usually lower paying, entry-level jobs with no education requirement and typically involve some kind of physical labor.

What are the types of jobs that are looked down on?

The types of jobs that are looked down on are usually lower paying, entry-level jobs with no education requirement and typically involve some kind of physical labor.

What do you say when someone asks about your job?

If you have a need to say something, be honest as to why you have the job that you do.