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What happens if no one accepts my Instacart order?
Instacart will cancel an order if there are no Shoppers available to shop and deliver within a reasonable window of your specified delivery time. And a refund will be given on any charge made. But in small towns, it may also just be there aren’t as many Shoppers working as there are customers placing orders.
What does Instacart do if an item is out of stock?
Instacart shoppers are taught that it’s better to pick a replacement for a customer than to send nothing if an item is out of stock. They’ll text to let you know when they’ve started shopping your order, then ask if you have preferences about what they should buy in place of items that are not available.
Do Instacart drivers know if you tip?
Can Instacart Drivers See the Tip? When you place a tip for your Instacart driver through the app or their website, you might be curious if they could see it. So, yes, once the groceries are ordered, the driver sees the tip and can even choose whether or not to accept the order based on that.
Can I request a specific shopper on Instacart?
There is NOT a way to request a certain shopper on Instacart or Shipt platforms. You can up the chances of him/her getting the order by making sure they are on the schedule when you place the order. Also placing it at a time when not a lot of people would be normally placing orders may help.
How do I return an item to Instacart as a shopper?
To request a refund due to order issues, you must make your request within 7 days of your pickup or delivery. Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank. You won’t see refunds in your Instacart account.
Can Instacart Shoppers see their reviews?
Instacart does not have an official rating system to allow their contracted employee Shoppers to rate customers. However, Instacart Shoppers can choose what customers and orders they want to take. They just can’t place their opinions about that customer in the Instacart system.
Can You Share Your Instacart Account? Yes, there is a “Group Cart” feature that allows you to share your Instacart account. To do this, you’ll need to click the “Create a group cart” button. A group cart allows you to shop together with friends and family.
How late can Instacart deliver?
Instacart is open 24/7 Monday to Sunday, 365 days a year! The same day grocery app delivers from morning until late at night.
What is a good Instacart tip?
Instacart recommends a 5\% tip, which is much less than the average 15\% restaurant tip. You can add this on virtually to the order for them to receive it instantly once they finish the job. However, 5\% should be the bare minimum. Always tip more for great service!
What is Instacart Pickup and how does it work?
Instacart Pickup gives you the option to order online, set a pickup time, and collect your order at the store. Here’s how it works— When your order is ready for pickup, you’ll get a text or app push notification on your phone, along with pickup instructions.
How do I know if my Instacart order is bulk?
A quick way to see if the order contains bulk buys is to look at the number of items vs. units. If you see 10 items and 120 units, there’s a good chance that you’re picking up cases of water or soda. 2. Get to Know the Stores You Shop In. The most important efficiency tip for Instacart shoppers is to know the stores you shop in.
How long does it take for Instacart to deliver ordorders?
Orders can be placed up to 7 days prior to delivery designated by the customer at check out. Orders can be scheduled for delivery in as little as one hour or within the next 2 hours, depending on Instacart’s Shopper availability.
Can Instacart deliver to your car?
Most Instacart Shoppers have gotten orders that required them to lug around a bunch of heavy items like cases of water, firewood, cat litter, and other bulk items. Though this may not be too difficult to maneuver when the items are in the store cart, getting them into your car and delivering them to the customer’s home is another story.