What if Flipkart delivered wrong product?

Free replacement will be provided within 10 days if the product is delivered in defective/damaged condition or different from the ordered item. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

How can I Return fake product on Flipkart?

Well, here’s how you can get a refund if you get a fake product from Amazon or Flipkart….Do not accept if it seems altered in any manner.

1. Record a Video While Opening the Package.
2. Contact the Amazon/ Flipkart Customer Care.
3. Lodge a Complaint with Consumer Helpline.

How can I sue Flipkart?

One can easily file the consumer complaint with www.onlinelegalindia.com where one has to provide with all the details of the applicant as well as the dispute company. We also take strict actions against the company by filing legal notice against the company for which customers can choose option from the packages.

Can we file a case on Flipkart?

Flipkart provides. Using Resolver, you can submit an issue about 8 services offered by Flipkart. Your case will be sent to the correct person or team at Flipkart and escalated at the correct times, to the correct person, if required.

Why was Flipkart fined for delivery of wrong product?

Online shopping website Flipkart has been fined for delivering the wrong product, with the consumer court dismissing the company’s argument that it was only an intermediary between buyers and sellers and could not be held responsible.

How does Flipkart detect fake products and sellers?

Another system that Flipkart has in place to keep a check on fake products is the Seller Rating mechanism. The process uses a crowdsourced approach to detect unethical selling on Flipkart. Customer rating, number of returns, and seller cancellations form the base to determine a seller’s credibility.

What happens when a seller is blacklisted from selling on Flipkart?

If the seller rating drops beyond a preset cut-off limit, the issue is flagged and investigated. If, during the investigation, such sellers are found to be at fault, they are blacklisted from selling on Flipkart and their portfolio of products is de-listed.

What should I do if my Flipkart order is rejected?

Without hesitation, please report it immediately by reaching out to the Flipkart Customer Support toll free number 1800 208 9898. Please help the Flipkart customer care representative with as many details as possible, as this will enable us to investigate the issue deeply and protect other customers like you.