What job can I get after helpdesk?

After you’ve put in your time as a help desk technician and obtained some good entry level certifications, you can likely expect to move on to a job as either a network administrator or systems administrator.

Is help desk a good career?

Working the IT help desk can be a great entry-level job. As a help desk professional, your core responsibilities are to provide technical help and support; that could mean setting up and repairing computers or responding to a customer’s question about how to use their computer.

What are the benefits of being a help desk technician?

Your job as a help desk technician could pave the way for a career in software development, computer systems administration, IT management and more, according to the BLS. The possibilities are endless. The BLS projects employment in computer support to grow by 10 percent through 2026.

What is the work of a technical support engineer?

Answer: The work of a technical support engineer is to maintain and monitor the computers and the networks of an organization. Sometimes, it also includes extending the same help to its customers. Install and configure the hardware, OS, and applications.

What level should I go to for technical support?

I would recommend that you try to somehow climb the ladder on the escalation side of technical support. If you are level 1, go to level 2. If you’re on level 2 go to 3. Level 3’s get to do patchwork and that’s a place where you can show off any development skills you need. Thanks for A2A..

How can I become a software developer without a degree?

If you don’t have degree and still you want to switch then the best thing is have a diploma in any two or three programming languages from a renowned training institute, which may work. But still every company has it’s own eligibility criteria, so it depends on the company’s requirement.